Supervisors serve as intermediaries between frontline staff and middle/upper management. Hence, they need to engage in good communication within the business to exhibit responsiveness and thoughtfulness as leaders. The second installment in the Successful Supervisory Leadership series, titled The Inclusive, Empathetic, and Relational Supervisor: Managing Diverse Employees through Interpersonal Relationships, will be the second book out of five volumes in the series.
 
Researchers increasingly recognize that adopting a 'person-focused' strategy has a greater impact on performance. Modern employees seek greater emphasis on cooperation rather than rivalry and prioritize building connections over focusing on productivity. They want improved work relations. Relational supervisors must possess the necessary skills to actively listen, offer constructive comments, and engage in polite discussions that successfully communicate the value of workers to the firm. The supervisor prioritizes building and maintaining relationships rather than focusing just on tasks or transactions. By prioritizing interpersonal connections, the supervisor may foster a sense of belonging and inclusion among the team members.
 
Organizations are facing difficulties due to the unprecedented surge in employee resignations. Employees desire a work environment that fosters a more cohesive community characterized by enhanced social and interpersonal bonds with their colleagues and bosses. They prefer meaningful interactions, even if they do not necessarily occur in person, rather than just transactions. This needs a work environment in which individuals are motivated, involved, and recognized. Organizations must enhance their comprehension of their people, while leaders should cultivate a more profound empathy for the experiences and challenges faced by their personnel. 
 
The Inclusive, Empathetic, and Relational Supervisor: Managing Diverse Employees through Interpersonal Relationships will build on the belief that people are the most valuable resource and that everyone should be treated with dignity and respect. The authors will provide tools to self-assess intrapersonal/interpersonal relationships and communication, develop a positive work environment, and evaluate empathy, inclusion, and listening skills.